Powerhubb only uses the personal data which you provide to us to allow us to provide your information or quotation.
We only pass your details to contractors or any third parties who are required to do the fitting of the EV charger.
•What personal data do we collect?
The personal data we collect is primarily that which you provide us in completing our inquiry form. We may collect information about the web browser or mobile device that you use to view our website, but we do so only for statistical purposes.
•How do we use your data to send a brochure and arrange a home survey to provide a quotation?
In order to provide our services to you, we need to collect and process personal data about you. As previously indicated to you when you first gave us your data, by using our website you are consenting to our doing so.
There is no statutory requirement for you to provide this personal data. However, this personal data is necessary to enable us to arrange to send you a brochure or arrange a home survey to provide a quotation. We only collect the personal data which we believe is necessary for us to arrange to provide these services.
•How do I opt-out?
You have the right, in certain circumstances to require us to remove the data we hold about you. This is commonly known as “The Right to be Forgotten”. In any event, we remove unnecessary data as indicated in the section “How Long do you Keep my Personal Data” below.
To exercise this right please contact us as indicated below:
Please be aware that we will need to keep some, if not all, of this data in order to comply with laws including those related to our contract with you. It may also be in our legitimate interests to do so.
To contact us for any reason, please do so using the following contact information:
•What communications will you receive from us?
To opt-out of receiving emails in respect of future services from us please contact us as below:
•How long do you keep my personal data?
Unless there are exceptional legal reasons for keeping your data for longer, we do not keep your personal data on record for more than 5 years. This is to allow for the normal contract law limitation period.
The data protection legislation gives you a number of rights. These rights include:
•Right to data erasure which is explained under the heading “How to do I opt-out” above.
•Right to make a “subject access request”, which is a request for a copy of the data which we hold about you.
•Right of correction (or where appropriate erasure) of data which we hold about you where this is inaccurate.
•Right to data portability
•Right to withdraw your future consent to our processing of your personal data.
•Right to complain to the Office of the Information Commissioner.
We process your data to comply with the actual and possible contractual obligations which we owe to you and others. If you do not provide this data, it is possible that we will be unable properly to perform any contractual obligation we have to you.
We do not make decisions using automated logic other than to match your postcode to our installation coverage database.
We do not send your data to countries outside the United Kingdom, except that we use Google and Facebook analytics, as indicated in the section headed “How else do we use your personal data” above. Your consent to our use of the data includes our permission to do so.
We aim to use essential cookies only when necessary to enhance the functionality of our website.
You should be aware that where you send us information by email we have no control over how that email is transmitted. In particular, it may be routed through third-party servers and through third-party countries. This is due to the inherent nature of the internet. We cannot accept responsibility if the information in that email is accessed in an unauthorized manner during the transmission process.